Kasees Lodge has a limited Cancellation/Refund Policy in case of illness & injury:-
1. If:
a. Thredbo is closed prior to your arrival due to COVID-19; OR
b. Border closures or lockdowns prevent you from travelling on your intended dates
we will offer you a reschedule of your booking to other dates in the same season, if available (one reschedule only).
2. If you are ill or injured and unable to travel:
a. we will require a medical certificate as proof of inability to travel on booked dates;
b. we will offer you a reschedule of your booking to other dates in the same season, if available (one reschedule only).
If neither 1. nor 2. apply and you seek to cancel, you will be charged as per our normal cancellation and refund policies (refer to Summer and Winter rates pages).