Arrival and departure information

  • The reception is open 08:00 - 11:00 and 15:00 - 19:00.
  • Check in is from 15:00. If guests are to arrive later than 19:00 we ask they inform us so that an apartment key and note on where to park is left at the reception window, which is located inside the Lodge in the guest lounge.
  • For those arriving by bus/shuttle, please tell us what time your bus arrives; you will be able to ‘store’ luggage in our top entrance if you arrive early. Note if your bus drops you at the Thredbo Information Centre, you can then take the village bus #2 up to Kasees.
  • Check out is by 09:30. This includes exiting your vehicle from the driveway.
  • Due to cleaning requirements, we are not able to accept early check in or late check out.
  • Strict limits apply to apartment occupancy; we do not accommodate additional persons of any age above the stated capacity of each apartment.
  • Additional payment will be requested from guests for: any damage to apartments and fittings, furnishings, linen, equipment; damage to communal lodge areas; loss of apartment or ski/board keys or locks; any additional cleaning, laundering, rehabilitation, maintenance required if an apartment is left in a dirty or damaged condition (including evidence of smoking or vaping within an apartment). We reserve the right to charge the appropriate fee to cover our costs.
  • We are generally not able to provide storage of luggage; the exception being for bus and air travellers (if they arrive before 15:00 or depart after 09:30) - storage will be in the top entrance.

Miscellaneous

  • Kasees Lodge accommodates 32 guests when full. We ask that guests respect that the communal guest lounge is for the enjoyment of all. For this reason, large gatherings are discouraged and we ask that breakfast, lunch and dinner are not consumed in the lounge.
  • Guests who wish to invite friends into the Lodge (who are staying elsewhere in the village) should be introduced at reception; Kasees guests always have priority in the guest lounge.
  • We ask that if your ski / board / hiking / biking clothing is DRY at the end of a day, you hang it in your room rather than store in the drying room (however all ski and board boots must still be stored in the drying room at all times). If WET, clothing and other footwear can be stored in the drying room.
  • Kasees will provide a change of towels and tea towels half way through stays of 4 days or more.
  • Kasees has central heating but also provides electric column heaters in all apartments for guests to operate. Please consider energy use and turn off electric column heaters when leaving the apartment. Please do not place anything on the column heaters.
  • Kasees is entirely non-smoking and non-vaping; that includes on the balconies and in the garden.
  • The BBQ is a communal facility so we ask all guests to clean and tidy up thoroughly after use, using the cleaning materials, rubbish and recycling bins provided, and practice good hygiene. If necessary, please report the state of the BBQ gazebo to reception.
  • Kasees is trying to reduce its environmental footprint.
    • We thus ask that guests turn off all lights, TVs (and heaters) when leaving the apartment, and separate food waste and recyclables into the food waste caddy and recyling bin so that we can maximise diversion from landfill.
    • All used soaps at Kasees are being collected for donation to SoapAid: https://soapaid.org/
    • It is not necessary for you to bring bottled water. Thredbo water is treated and is some of the best tasting tap water in Australia. The only exception may be after heavy rain. Bring a refillable water bottle. PLEASE TAKE ACTION ON PLASTICS - REFUSE REDUCE REUSE RECYCLE!