Kasees Lodge will apply its COVID-19 Cancellation and Refund Policy, if:-
a) Thredbo is closed prior to your arrival due to COVID-19; OR
b) Government policies regarding COVID-19 prevent you from travelling on your intended dates (e.g. lockdown of your location, border closure, need to isolate/quarantine)
In these circumstances we will, for direct bookings only, offer you a reschedule of your booking to other dates in the same season in the first instance (one reschedule only). If that is not possible, will we offer you a refund minus 10% of the total booking.
If neither of the above two points apply and you wish to cancel and do not wish to reschedule your booking, you will be charged as per our normal cancellation and refund policies (refer to Summer and Winter rates pages).
This policy should be viewed as an addition to rather than a replacement for travel insurance which is recommended.
PLEASE NOTE: The above policy only applies to those booking direct with Kasees. The policy is different for those booking through an online channel/3rd party.